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Coronavirus (COVID-19) Update for 03/30/20: Mariner Finance has taken steps to help keep you and our employees safe (Click for more info)

Updated April 3, 2020

A message from Mariner Finance President and CEO Josh Johnson

Dear Mariner Finance Customer,

We can do this together!  At times like this, we need to be here for each other and Mariner is here to help!

In this time of uncertainty, I have never been more certain that together we can and will prevail. Mariner Finance is committed to doing what is best for our customers, our employees, and the communities we serve. Right now, supporting each other is the most important thing we can do and we pledge to not only be your financial partner, but also a source of information to help our communities succeed.

Our team has been working around the clock to ensure we are able to meet your needs. Our branches are open by appointment, our online systems are ready, and our staff is prepared to help if you need us.

We can do this together and emerge stronger than ever. We wish you and your family continued health and safety.

Josh Johnson, President and CEO


Additional Resources

Who is hiring during the coronavirus (COVID-19)

How to Make a Payment

How to Apply

Stay informed

As part of our commitment to our customers and our communities, we want to share resources on this page to help you and your family during this time. Please check back as we update this page frequently.

How can Mariner Finance help you?

How can Mariner Finance help you?

  • Your branch may be able to help find a solution for temporary payment relief
  • Your branch may be able to help you consolidate your debt and lower your monthly payments

The situation is changing rapidly and every customer situation is unique. We ask that you contact your branch directly to discuss your options!

Where can I get up-to-date coronavirus information for my state?

Mariner Finance is proud to serve 24 states.  If you need up-to-date coronavirus information, please select below to visit your state’s coronavirus information website:

Alabama, California, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Missouri, Mississippi, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina,Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

What we are doing to keep our customers and employees safe?

We have decided to CLOSE all branches to walk-in customers. Our branches will OPEN by appointment only for loan closings.  To schedule an appointment, please call your nearest branch.  To start the loan application process online, please visit https://loans.marinerfinance.com/.

If your branch has a mail slot in the door and you decided to use it, please include your name, account number and phone number with your payment.

We understand that this situation is impacting you and your communities. Here are a few guidelines to keep you and our branch employees safe.

  • You should be primarily serviced by phone or online.
  • All loan applications must be by phone or online.
  • You are not permitted to congregate at the office door and must remain in their vehicle or, maintain social distancing of at least 6 feet per customer.
  • In advance of your appointment, we advise when you arrive at the office, call the branch phone number and an employee will unlock the door. If there is a customer currently in the office, the employee will call you when they are able to enter the office.
  • You are not permitted to make payment in the branch.

Making personal loans sense.

Making personal loans sense.

Got questions? Get answers.

What is the minimum amount I can borrow? How long does an application take? Is there a prepayment penalty?

Ready to speak to a person—in person?

You have your own unique goals to meet, and it all starts with a 5 minute conversation with one of our team members. You can reach us directly at 877-310-2373.

What is a personal loan?

Great question. It’s a loan that may help you deal with an unexpected expense, see a new part of the world, or simply help you achieve your personal goals. We have those.

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†We offer personal loans from $1,000 to $25,000, with minimum and maximum amounts dependent on an applicant’s state of residence and the underwriting of the loan. Loans between $1,500 and $7,000 may be funded online. Loans greater than $7,000 or less than $1,500 are funded through our branch network. Specific interest rates and fees are determined as permitted under applicable state law and depend upon loan amount, term, and the applicant’s ability to meet our credit criteria, including, but not limited to, credit history, income, debt payment obligations, and other factors such as availability of collateral. Not all rates and loan amounts are available in all states. Not all applicants will qualify for the lowest rates or larger loan amounts, which may require a first lien on a motor vehicle not more than ten years old titled in the applicant’s name with valid insurance.

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. As a result, under our customer identification program, we must ask for your name, street address, mailing address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

*The process uses a “soft” credit inquiry to determine whether a loan offer is available, which does not impact your credit score. If you continue with the application process online and accept a loan offer, or are referred to a branch and continue your application there, we will pull your credit report and credit score again using a “hard” credit inquiry. This “hard” credit inquiry may impact your credit score.

**15 Day Satisfaction Guarantee: If, for any reason, you are dissatisfied with your loan and repay it in full within 15 days we will waive all finance charges with no penalties. Your repayment amount must be in the form of cash or certified funds.

California Residents: Loans made or arranged pursuant to a California Financing Law license.

 

 

 

Mariner Finance, LLC, NMLS No. 166564 (www.nmlsconsumeraccess.com)
8211 Town Center Drive, Nottingham, MD 21236. Telephone Number 877-310-2373.

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